WHIRLPOOL APPLIANCE CODES
Failure Code | Fault Code Description | Solution |
4 Digit Failure Codes (for 2 digit codes see below) | ||
F1 - E0 | EEPROM communication error | 1.
Disconnect power for at least 30 seconds. 2. Re-apply power and observe for at least one minute. 3. If code re-appears, replace control board (also called ERC or clock). Note: Applies to all F1-E... codes except F1-E3. |
F1 - E1 | EEPROM checksum error | |
F1 - E2 | UL A/D error(s) | |
F1 - E4 | Model ID error | |
F1 - E5 | Calibration shifted | |
F1 - E6 | Latch signal mismatch error | |
F1 - E9 | Stack overflow | |
F1 - E3 | Wiring harness cavity size does not match previously stored value | The
"Cavity Size Select" jumpers in the wiring harness indicate a
cavity size different from that which the control was previously
configured for. Check the jumpers in the harness to make sure they agree
with the actual oven size. |
F2 - E0 | Shorted keypad (also called touch pad) | 1.
Check keypad connector for firm connection (keypad connects to control
board). 2. Press CANCEL. If error code returns after 60 seconds, replace keypad (also called touch pad or membrane switch). Some models incorporate keypad in to control board as one unit. In this case, replace control board (also called ERC or clock). |
F2 - E1 | Keypad cable unplugged | |
F2 - E5 | Cancel key drive line open | |
F2 - E6 | Cancel key drive line open | |
F3 - E0 | Oven temperature sensor (RTD) opened (upper oven, if double oven) | Replace
Oven temperature sensor (RTD) Note: Applies to all F3-E... codes. |
F3 - E1 | Oven temperature sensor (RTD) shorted (upper oven, if double oven) | |
F3 - E2 | Oven temperature is too high (Cook mode) | |
F3 - E3 | Oven temperature is too high (Clean mode) | |
F3 - E4 | Oven temperature sensor (RTD) opened (lower oven, if double oven) | |
F3 - E5 | Oven temperature sensor (RTD) shorted (lower oven, if double oven) | |
F3 - E6 | Warming drawer sensor open | |
F3 - E7 | Warming drawer sensor shorted | |
F4 - E1 | Meat probe malfunction - shorted | Problem could be with the probe, the receptacle, or probe circuit. Check probe. Look for pinched wire. Look for condensation or contamination on probe receptacle. Replace probe if all else checks out ok. |
F5 - E0 | Door switches do not agree (condition exists when door switch is closed indicating an open door, and latch switch is closed indicating a locked door) | 1.
If door latched:
2. If door not latched:
3. Measure door switch (door open = switch open small low voltage
terminals). Replace switch if defective. |
F5 - E1 | Self clean latch will not lock | |
F5 - E2 | Latch during CLEAN error | |
F5 - E5 | Self clean temperature not reached within 45 minutes. | |
F5 - E6 | Door is open, but latch is locked | |
F5 - E7 | Self clean latch will not unlock | |
F6 - E0 | Return line not connected | If switch pulse return line is not connected, electronic control will display F6 within 60 seconds after power up. Replace control. |
F7 - E1 | Common switch wire is defective | Common
wire (+5VDC) to latch switch, and to door switch is shorted to chassis
ground or neutral. A double oven will have two of each switch and one
common wire. 1. Check connections at control and at the latch switch and door switch. 2. If all connections are good, then check the individual switches as outlined for the F5 failure. |
2 Digit Failure Codes | ||
F0 | Board failure | Replace control board (also called ERC or clock). |
F1 | Board failure | Replace control board (also called ERC or clock). |
F2 | Oven temperature is too high | 1.
Look for welded relay contacts on bake or broil relays. If this happens,
replace oven control (also called clock or ERC). 2. For SELF CLEAN models: check door lock operation. 3. Look for a high resistance connection or any other cause of high resistance in the oven temperature sensor circuit. Check sensor, sensor harness and sensor harness connection at sensor and oven control. Replace sensor if found defective. Remember: Oven control (ERC) measures resistance of sensor circuit, not actual oven temperature. |
F3 | Oven temperature sensor (RTD) open | Replace Oven temperature sensor (RTD) |
F4 | Oven temperature sensor (RTD) shorted | Replace Oven temperature sensor (RTD) |
F5 | Board failure | Replace control board (also called ERC or clock). |
F7 | Function key stuck on ERC | Replace control board (also called ERC or clock). |
F8 | Board failure | Replace control board (also called ERC or clock). |
F9 | Oven door lock failure | Check wiring to door lock switch (the wire harness may be connected wrong). Check for stuck lock switch. |
Failure Code | Fault Code Description | Solution |
FH | No water detected entering machine or Pressure switch trip not detected. | If
after 30 seconds the control does not detect water entering machine
and then valves will be turned off and the error code will be
displayed. Or If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash. Press PAUSE/CANCEL twice to clear the display. Potential Causes If there is no water in the unit: - Make sure that both valves at the water source(s) are turned on all the way. - Check for plugged or kinked inlet hoses or plugged screens in the inlet valves - Verify inlet valve operation If there is water in the unit: - Verify Drain pump operation - Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch Verify there is not a siphon problem Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU) Check all hoses for possible leaks Verify pressure switch operation Verify flow meter operation Verify CCU operation Replace failed component. |
F02 | Long Drain | If
the drain time exceeds 8 minutes, the water valves are turned off
and F02 is flashed. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the Sud error will be displayed, then 4 minutes later the F02 error code will be displayed. Potential Causes Check the drain hose and make sure it is not plugged or kinked Check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects If the above does not correct the problem replace the pump |
F05 | Water temperature sensor error | If
during the water heating step in the wash cycle, the water
temperature sensor (NTC) value is out of range, or the heating
element circuit has failed, the F05 error code will be displayed. Potential Causes Check the Water Temperature Sensor, Heating Element and Element Relay Check connections to the Sensor, Heating Element and Relay Replace failed component. |
F06 | Drive motor tachometer error | The
control is unable to properly detect motor speed and the machine
will shut down. If a failure occurs during high-speed spin the door
will be unlocked after 3 minutes. Potential Causes Check wire harness connections between the Drive Motor/Tachometer and the Motor ControlUnit (MCU), and between the MCU and the Central Control Unit (CCU) Check the Drive Motor Check the MCU Check the Wire Harness Replace failed component. |
F07 | Motor control unit error | The
Central Control Unit has detected a short in the motor control unit.
If a failure occurs during high-speed spin the door will be unlocked
after 3 minutes. Potential Causes Check wire harness connections between the Drive Motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU) Check the MCU Check the Drive Motor Check the Wire Harness Replace failed component. |
F09 | Overflow condition | If
the Overflow contact on the pressure switch is Closed for more than
60 seconds an Overflow condition will occur. In an Overflow
condition, the Door will remain locked, and the Drain Pump will run
constantly, even if PAUSE/CANCEL is pressed twice and the Display is
cleared. Unplug the unit to service. Potential Causes Check the drain hose and make sure it is not plugged or kinked Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU) Check / Clean Drain Pump Filter of foreign objects Check for Drain Pump Failure Check the Inlet Valve for proper shut off Check the Pressure switch for proper operation Replace failed component. |
F10 | Motor Control Unit (MCU) heat sink thermal trip | If
the thermal protector on the MCU heat sink gets too hot, it will
open the thermal protector on the heat sink which will stop motor
functions and an F10 will be displayed. Potential Causes Check for Proper Installation, verify the unit is not located near a source of heat and has proper ventilation. Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) Check the Drive system for any worn or failed components Check MCU Check Motor Replace failed component. |
F11 | Serial communication error | Communication
between the Central Control Unit (CCU) and the Motor Control Unit (MCU)
cannot be sent correctly. Potential Causes Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) Check the Drive system for any worn or failed components Check MCU Check CCU Check Motor Check Wire Harness Replace failed component. |
F13 | Dispenser circuit error | If
the dispenser motor is not able to be driven to its proper
position. Potential Causes Check mechanical linkage from dispenser motor to the top of the dispenser. Check Wire Harness connections to the dispenser motor and Central Control Unit (CCU) Check Dispenser Motor Replace failed component. |
F14 | EEPROM error | The
Central Control Unit (CCU) receives its data from an EEPROM
onboard the CCU. If there is an error reading this data it will
cause this error. Potential Causes A power glitch may cause this error. Try unplugging the Unit for two minutes to see if that fixes the error. Check CCU. Replace failed component. |
F15 | Motor Control Unit (MCU) error | If
the MCU detects multiple resets or errors during a wash cycle it
will go into this error mode. Potential Causes Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU) Check Drive belt Check MCU Check Motor Check Wire Harness Replace failed component. |
Sud | SUDS LOCK (Overdose of detergent detected during the wash cycle) | The
motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If Sud is displayed a
potential suds lock is detected. This may signify a bad pump, an
extra heavy load, excessive detergent, or excessive suds. Potential Causes If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent. Check the drain hose and make sure it is not plugged or kinked Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU) Check / Clean Drain Pump Filter of foreign objects Check Drain Pump Check the Pressure Switch Check CCU Replace failed component. |
FdL | Door lock error | A
Door Lock Error occurs if the door cannot be locked. It will try to
lock it 6 times before displaying the error. Potential Causes Door Lock Mechanism broken or removed from the Door Check Door Lock/Switch Assembly Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) Door Lock/Switch Assembly Failure Replace failed component. |
FdU | Door unlock error | A
Door Unlock Error occurs if the door cannot be unlocked. It will try
to unlock the door 6 times before displaying the error. Potential Causes Door Lock Mechanism broken. Check Door Lock/Switch Assembly for foreign objects Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU) Door Lock/Switch Assembly Failure Replace failed component. Note: The door lock/switch assembly can be manually unlocked. To Manually unlock the door lock system: 1. Unplug the power cord from the outlet. 2. Remove the lower toe panel. 3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly. 4. Located on the bottom of the door latch assembly is a tear-drop shaped tab. 5. Gently pull the tab down about 1/4 inch or until a click is heard. 6. The door may now be opened. |
Failure Code | Fault Code Description | Solution |
PF | Power failure | "PF" flashes to indicate that a power failure occurred while the dryer was running. Press HOLD TO START to continue the cycle, or press OFF/Pause to clear the display. |
E1 | Thermistor open | Replace thermistor if found defective |
E2 | Thermistor shorted | Replace thermistor if found defective |
Failure Code | Fault Code Description | Solution |
PF | Power failure | "PF"
flashes if the washer loses power during a running cycle.
The washer does not flash "PF" when it is first
plugged in. Press START to continue the cycle from the moment that power was lost. OR Press STOP/CANCEL to clear the display and completely cancel the cycle. |
FL | Flood condition | "FL"
flashes if any overfill condition occurs. This condition
occurs when excessive water in the tub causes the overfill
switch to trip. The control must realize that the trip was
due to an overfill condition instead of a suds lock
condition in order for "FL" to be displayed. With an overfill condition, the beeper repeats a warning every 10 seconds with no time out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit. Press STOP/CANCEL to clear the display. |
Er | Processor reset error | This
error code is displayed if the control failed to save cycle
information during a power failure. This does not generate
an error code beep. Press STOP/CANCEL to clear the display. |
LF | Long fill | If
the water fill time exceeds ten minutes, the water valves
are turned off and "LF" is flashed. Press STOP/CANCEL to clear the display. |
CE | Communications error | If
there is any breakdown in communication between the machine
controller and the motor controller, "CE" flashes
and the unit beeps once. Some common causes of "CE" errors include: Conformal coating on serial communications pins between the machine controller and motor controller. After disconnecting power to the unit, try scraping this coating off the pins. Check the resistance values between the serial communications pins with the connectors in place. Make sure the harness does not have a bad connection. Check the quick disconnect at the motor terminal. The drive motor must be hooked up properly or a "CE" error will occur. Drive motor thermal protector has opened. Motor controller is not powered or fuse has opened. Replace motor controller. Press STOP/CANCEL to clear the display. |
Ld | Long drain | "Ld"
flashes if it takes longer than 5 minutes to pump out water
to a point where the operating pressure switch resets. Press STOP/CANCEL to clear the display. |
CA or CI |
Average
current limit or Instantaneous current limit |
If
a status signal comes back from the motor controller that a
current limit has been breached, the unit will return to
standby mode and display either "CA" for average
current limit trip or "CI" for instantaneous
current limit trip. Average current trip occurs if there is a 2 second average of current draw greater than 5.55 Amps at the motor windings. Instantaneous current trip occurs if there is a spike of 26 Amps instantly at the motor windings. This may signify problems with the drive motor, thermal protector or motor controller. Overloading the unit may cause this problem. Press STOP/CANCEL to clear the display. |
ob | Off balance | If
the motor controller detects an unrecoverable off-balance
condition, the machine controller will shut down and display
an "ob" for off balance. The lid switch must be opened at least once before restarting the cycle, if this condition occurs. Opening the lid will allow you to view and redistribute the load. Press STOP/CANCEL to clear the display. |
Sr | Stuck relay | "Sr"
signifies a failure of the relay in the closed position.
With this failure, power to the motor controller cannot be
turned off by the machine controller. The machine control board may have a bad relay and may need to be replaced. Check pins 1 and 5 of P16 of the machine controller and pins 1 and 2 of P1 of the motor controller. This should have AC line voltage when the motor controller is powered. Press STOP/CANCEL to clear the display. |
LS | Lid switch error | The
control should flash this error code if it cannot detect the
lid switch opening and closing properly. This error code may
also be used if there is a disagreement between the motor
and machine controllers on the state of the lid switch. The
control should not allow the unit to run in this condition. This code will also appear if the user presses the START key while the lid is open. Open the lid or press STOP/CANCEL to clear the display. |
Flashing display time |
Open lid | If
the lid opens while the unit is in running mode, time
remaining will flash in the display. Close the lid and press START to continue with the cycle. |
SL | Suds lock | The
motor controller senses a suds lock condition by analyzing
the current draw on the drive motor. If a potential suds
lock is detected, the control tries up to 3 times to clean
out the unit with a mini-cycle. "SL" is displayed if suds are detected but the unit is unable to clean out suds. This may indicate a bad pump, an extra heavy load, excessive detergent or excessive suds. Press STOP/CANCEL to clear the display. |