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SAMSUNG APPLIANCE CODES

 

Samsung Washing Machine Error Code Overview

 

When an error occurs, the alarm noise will sound and the error code displayed in the program window. Listed below is a series of error codes you may or may not see for your model of Samsng Washing Machine. The errors are shown as blinking in O.5 second intervals until the error status has cleared. In this case, all the driving devices are turned off until the error is cleared.

1. WATER SUPPLY ERROR Display shows 4E.

Water Supply Error occurs when water level frequency does not show changes more than 100Hz or water is not supplied up to the preset water level after 10 Minutes or more at the time of initial water supply. The error status can be cleared by turning the POWER switch OFF and back ON.

2. WATER DRAIN ERROR Display shows 5E.

5E is displayed if the water level frequency detected is 25 KHz or less in the initial phase of the UNB -detecting cycle. The Water Drain error can be cleared by turning POWER SW OFF and back ON.

3. OVER-FLOW ERROR Display shows oE.

Over-Flow error occurs when the water level is too high. It can be cleared by turning POWER switch OFF. Water is drained prior to POWER switch OFF. The tub is drained for 2 minutes if a frequency of more than 25 KHz is detected.

4. UNBALANCE ERROR Display shows UE.

Laundry load is unbalanced, manually loosen any tangled laundry.

If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an UE error message will be shown in the display. Unbalance error is cleared by POWER switch OFF and back ON.

5. WATER HEATER ERROR Display shows HE, HE1.

HE, HE1 is displayed if the water temperature rises by 7 C or more in 1 Min or by 2 C or less 20 Min after heating process has started. The error can be cleared by turning POWER switch OFF.

6. WATER PRESSURE SWITCH ERROR Display shows 1 E.

* Generated Frequency Signal of WATER LEVEL (WIL) SIW (KHz)

Normal Level = Abnormal W/L Frequency
Low Level = 30.00 Khz
High Level = 15.00 Khz

If the same signal is detected for more than 5 seconds, it is a PRESSURE SWITCH Error. When this error occurs the drain pump will operate for 3 min. and the display will show 1 E indicating a pressure switch error.

7. ABNORMAL WATER TEMPERATURE ERROR- Display shows cE.

e.g. If the water temperature is 50 C or more, during a Delicate or Wool cycle.

At the time of initial water supply, if the water temperature is not appropriate, the display will show cE. This error can be cleared by POWER SWITCH OFF.

8. WATER LEAKAGE ERROR Display shows 11 E.

Water Leakage error occurs when the water drains naturally, (by leakage) after the washing program starts.

9. THERMISTOR ERROR Display shows tE.

This error occurs when the Thermistor circuit is abnormal or a voltage of O.2v or below or, 4.5v and over is detected. This error can be cleared by POWER switch OFF.

10. MOTOR RESTRICTION ERROR- Display shows 3E.

Hall Senior is sensed every SOOms. 1 second after motor starts to work.

If data of hall sensor is less than 2 (2RPM), the Washing motor will stop at once.

During Washing and Rinsing when a motor restriction is sensed, the motor stops and then proceeds to the next water -flow action. If the motor stops working and this happens in one direction ten times, 3E Error is displayed.

During dehydrating. when a motor restriction is sensed. the motor stops working and then returns to the initial stage of the dehydration unbalance sensing cycle. After ten times, 3E Error isdisplayed, When the motor Is told to stop because of an operating function. no error is shown.

Power 81W OFF can clear the motor restriction error.

11. OVER CURRENT ERROR Display shows 8E.

IPM fault signal (this is caused by the overload of the MICOM INTO during motor action).

IPM: Integrated power module. The IPM controls the motor.

If the fault (low signal) happens to be sensed even once during the washing/rinsing stage, the motor stops immediately. However, during the dehydrating stage the signal is to be sensed, when the number of signals reads more than 6 per 500ms during the Washing or Rinsing cycle action.

If the motor stops working, in one direction ten times, 8E Error is displayed.

During dehydrating, when the overload is sensed, the motor stops working at once and then feeds back to the initial stage of the dehydration unbalance sensing. When the feed back has occcurred twice, Error 8E is displayed during the dehydrating unbalance sensing, No error happens by overload sensing. When it happens at more than 800rpm, the process is stopped compulsorily. Power Switch OFF can clear the overload error.

 

TEST MODE

1. Driving Compartment Test Mode
A. Hold down 1 and 2 keys simultaneously and then press POWER SWITCH 4 on.
(Whole lamps turn on and display now shows t1 after 3 Seconds.)

B. The driving compartment can be tested when you press 3 key right after entering
into the initial stage of the TEST MODE.

Driving Compartment Test
Pre-wash VALVE ON(0.3sec) → OFF(0.3sec) → COLD VALVE ON(0.3sec) → [OFF(0.3sec) →
HOT VALVE ON (0.3sec) : OPTION ] → OFF(0.3sec) → Rinse VALVE ON(0.3sec) → OFF(0.3sec) →
Pump MOTOR ON(0.3sec) → OFF(0.3sec) → MOTOR Left (0.5sec) → OFF(0.5 sec) →
MOTOR Right (0.5sec) → OFF(0.3sec) → HEATER RELAY ON(0.3sec) → OFF(0.3sec) → DOOR OPEN
(Function continues when door is closed)

2. THERMISTOR TEST MODE
A. Hold down 1 and 2 keys simultaneously and then press POWER S/W 4 on.
(Whole lamps turn on and display show t1 after 3 Seconds.)
B. Press the 1 key and display shows t2
C. Press the 3 key and display shows the inside temperature of tub.